Adventurix Privacy Policy
Last updated: December 1, 2007

 

We encourage you to review our Privacy Policy, and become familiar with it.  You should know that we do not sell our customers' personal information to third parties.  You should familiarize yourself with the definitions (which are indicated in this policy bold black print) that apply to this policy; all definitions that apply to the content of this website can be found in our Terms of Service.

 

Preamble

Our Approach to Protecting Your Privacy
and your Personal Information

We understand and appreciate that by assisting you in booking sporting travel online that we become, in effect, custodians of trust.  It's a job that we take seriously, and appropriately we make protecting the security and confidentiality of your personal information and data one of our highest priorities. We recognize that you want to understand how personally identifiable data about you is being gathered and used. We are also mindful of the fact that you want to be able to make informed choices about whether or not to limit the manner in which personally identifiable data about you is used; and because your privacy is important to us, Adventurix pledges to be responsible when gathering and storage of your personal information.
Although this Privacy Policy is not a contract and does not create any legal rights, it does serve as an expression of our serious commitment to protecting your personal information. This Privacy Policy should answer your questions about the sources and type of information we collect, how we use it, when it may be shared with others, and how we safeguard its confidentiality and security.

The Privacy Policy
The following Privacy Policy depicts the privacy practices employed by Adventurix in order to ensure that you will continue to feel safe and secure in your decision to use us as your number one sporting travel resource. By using this site or downloading materials from this website, you accept and agree to be bound by the by all of the terms and conditions set forth in this Privacy Policy, the Terms of Service, Service Agreement (if applicable) and our Disclaimer. As our company grows and technology improves, our website will be updated, and online privacy and security policies will be modified. It is your responsibility to always review the Privacy Policy before using The Site to learn of any new changes or updates. Adventurix reserves the right to change this Privacy Policy at any time, and we will always post any changes here, so be sure to check back periodically (you may wish to bookmark this page to ensure that you always have the current version before using The Site).

Any material changes in the manner that Adventurix uses personal information will be described in future versions of this Privacy Policy. Changes in the Privacy Policy will apply to the information collected from the date we post the revised Privacy Policy, as well as to existing information held by us.

If you have previously provided Adventurix with personal information and/or data, and have subsequently determined that any change, or changes, in our Privacy Policy are now unacceptable to you, you may request that we remove your personal information from our database by clicking here.  If you do not agree to abide by these terms and conditions, do not use this site or download materials from this site.

IF YOU DO NOT WISH TO AGREE TO THIS PRIVACY POLICY YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE WEBSITE IMMEDIATELY.           
      CLICK HERE TO LEAVE THE WEBSITE IF YOU DO NOT AGREE.

General Terms of Our Privacy Policy

The following Privacy Policy sets forth only the privacy practices of Adventurix, and it's wholly owned subsidiaries; it does not describe the privacy practices of the Providers.  The Providers have their own distinct privacy policies, which will more than likely be different from ours.  You, and not Adventurix, are responsible for reading and learning about the privacy practices of any of our licensees, affiliates, or any other websites or companies that are linking directly to, from, or indirectly to this website.  Therefore, if you leave this site, you should review the privacy policies of such other companies, vendors, members, customers, and licensees or affiliates, not this Privacy Policy.

You may view and download the materials at this site only for your personal, non-commercial use. This authorization is not a transfer of ownership or rights in the materials and copies of the materials and is subject to the following restrictions: you must retain all copies of the downloaded information, text, images, videos, and all copyrighted and/or other proprietary notices contained in the materials. You may not modify, or alter the materials in any way, nor reproduce or publicly display, perform, distribute, or otherwise use them for any public or commercial purposes.  Furthermore, you must not transfer the materials to any other person unless you give them notice of, and they agree to accept, the obligations arising under the terms and conditions of use set for herein by Adventurix.
Subject to your continued compliance with the terms and conditions set forth in this Privacy Policy, Adventurix grants you a non-exclusive, non-transferable, limited right to access, use, display, and listen to this site and the information, text, sounds, and images. You agree not to hack, disrupt, interrupt or attempt to interrupt or in any way interfere with the normal operation of The Site in any way.
This website is protected by worldwide copyright laws, whether or not a copyright notice is present on the materials. You agree to comply with all worldwide copyright laws in your use of The Site and to prevent any unauthorized copying of the materials.

Our Standard Privacy Guidelines

1. We protect all nonpublic personal information we collect about our customers.

2. We maintain physical, electronic, and operational safeguards to protect your personal information.

3. We require, in writing, that any person or organization providing products or services to customers on our behalf to protect the confidentiality of this information.

4. We do not sell your personal information to third parties, with only one exception: we share information we receive from you with our affiliates, including our owned, operated, and managed affiliates, or non-owned affiliates, partnered destinations, and subsidiaries. This practice not only allows us to better serve our customers by keeping them informed, but also our partnered destinations and affiliates pay us to collect your personal data and information that you voluntary submit on their behalf.

5. We afford former customers the same protections as current and active customers with respect to the use and sharing of their information.

Personal Information Collected on this Website

We collect personal information that you choose to provide voluntarily when using our website, and websites that are linked to this site. You can use our site without creating an account, but you must create an account (become an Adventurix Member) if you want to take advantage of certain features including but not limited to, making a purchase, inquiring about a product or service, submit a tip or suggestion, read our travel guides or sign up for one of our email lists, newsletters, or other services.

We may also ask for personal information when you contact our Customer Service department, or any agent, or third party contractor that we have in place to collect this data on our behalf. It is customary for us, and our contractors, agents, or sub-agents to protect your confidentiality by verifying your identity.  There is certain information that any User may opt out of, and appropriately, the information fields designated to request/collect such information are optional. 

If you are making a reservation for one or more travelers other than yourself, you will need to make sure that each of these other travelers agrees, in advance, that you may disclose their personal information to us. For your convenience, we make certain information about your reservation available to you or other persons authorized by you to receive such information. 

 

We reserve the right to refuse service to any person, business, or group that refuses to provide certain contact information that we, and our Partnered Destinations need in order to effectively qualify serious inquiries, sell and market our goods and services, and protect all of the parties with whom we do business from spam, solicitation, and fraud.

We collect personal information including but not limited to: your name and/or the name of your company, dates of birth, preferred communication methods, business name, title and business address, credit card details, including the three-digit code that appears on the back of your credit card, as well as details on the sporting travel, and other vacation, transportation, and tour packages you may desire to book. We may also record details on group travelers.

How We Collect Personal Information

Information is collected on The Site in two ways: information submitted by you and information gathered by cookies. Users of The Site submit information for a variety of reasons, such as to express opinions, offer tips, make purchases, request information, participate in on-line forums, order products, respond to polls, request newsletters and enter contests. This information is not only used to fulfill your requests, but it is also used in aggregate format. Data in aggregate form may be provided to other parties for marketing, advertising and other uses, if and only if it is in connection with conducting business on behalf of, or in concert with Adventurix.

 

In order to facilitate your travel, and manage our business, we collect information from many sources in order to understand and meet your needs. We collect personal information about you
when you voluntarily provide us with information, and your browser when you visit our website and your browser interacts with us, as well as other sources, in connection with providing your transportation needs and services.

We use cookies to track customers and potential customers who visit our websites or receive our html-formatted commercial electronic mail messages ("html e-mail"), and to facilitate their use of services offered on our websites or in connection with html e-mail.  A "cookie" is a set of data that a web server stores on your computer that enables the server to recognize your computer.  Cookies enable websites to remember your entries as you move from page to page, or when you revisit the site from time to time using the same computer.  When used in conjunction with html e-mail, cookies help to remember your responses to such email.  The data set that makes up a cookie will typically not have any meaning to anyone other than the party that placed the cookie.  These cookies assist Adventurix by informing us of the types of browsers and operating systems used most by our customers. They can also tell us how visitors found our website: search engines, directories, other sites, etc. These cookies also track user traffic through The Site. All of this information enables Adventurix to improve The Site, so that it can be tailored to your individual preferences.  A cookie cannot retrieve other data from your computer's hard drive or pass on computer viruses. 

Adventurix uses cookies to help make our customers' searching and shopping experiences better. In aggregate format, this information can be used to expand or revamp parts of the Site based on usage. We do not use cookies to retrieve personal information about you.  You may disable cookies on your browser at any time.

How We Keep Your Personal Information Secure

We maintain reasonable physical, electronic, and procedural safeguards to protect personally identifiable data about you from loss, misuse and unauthorized access, disclosure, alteration and destruction. As part of those precautions, we seek to protect personally identifiable data about you through technologies designed to safeguard the data during its transmission. We restrict access to personally identifiable data about you to those employees we determine need to know that information for us and our licensees to provide services to you. You should, however, be aware that there is no method of transmitting or storing data that is completely secure.

Consistent with the Children's Online Privacy Protection Act of 1998, Adventurix does not knowingly collect personally identifiable information on children under the age of 13. If you are under the age of 13, please do not provide your name and address or other contact details or any other personally identifiable information of any kind whatsoever. If you are a parent or legal guardian of someone under the age of 13 who has provided us information without your knowledge and consent, you may request that we remove this information by calling our Customer Support.  Click here to contact Customer Support.

 

Our website and html email may contain links to third party websites, which may or may not be operated in conjunction with The Site. We do not monitor or control the information collected when you choose to "click through" links to these websites. The treatment of user data by the operators of third party websites may be different from ours. For details regarding their treatment of personally identifiable data about you, you will need to read their privacy policies, not ours.

Website users may decide to send Adventurix, or one of our Providers personally identifying information via email. We will use this information for the purpose identified in the email message and to enhance our understanding of you in order to serve you better.

Some of our promotional offers have an "Email this page to a friend", or contain similar type language, or employ s similar type feature that allows a user to forward information from The Site, or a website that is linked to The Site.  If you choose to use this feature, we collect the email address of your friend(s) to facilitate the referral, and this information remains in our database for Adventurix to better serve them in the future.

Site Security & What You Can Do to Protect Yourself
from Possibly Becoming a Victim of a Scam

Adventurix uses state of the art electronic technology to protect your personal information and privacy.   All personal information and data you provide to Adventurix is transmitted using SSL-Secure Socket Layer-encryption technology. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data (such as your personal information) before you send it to us. 

*** YOU NEED TO KNOW ***
THERE ARE CERTAIN QUESTIONS WE WILL NEVER ASK, AND INFORMATION REQUESTS THAT ADVENTURIX
AND OUR PROVIDERS WILL NEVER MAKE

FOR EXAMPLE:

 

We will NEVER request your bank account number(s) credit card numbers(s), or other information on your credit card, social security number, passport number, drivers license number, or for any password to any account of any kind, in an unsolicited email or telephone communication.   This is an illegal activity called "phishing", and can lead to the theft of your identity, and/or fraudulent charges appearing on your account and/or credit card bills.  DO NOT give these criminals access to your credit cards and personal information.  When in doubt, error on the side of caution, and NEVER give away this information unless you are completely certain that you can verify that the caller is truly an Adventurix employee, or Provider.

*** HERE IS WHAT YOU CAN DO TO PROTECT YOURSELF ***

IF YOU ARE EVER SUSPICIOUS, OR UNSURE, THAT AN EMAIL OR TELEPHONE CALL IS NOT FROM AN ADVENTURIX EMPLOYEE OR PROVIDER-HANG UP!  THEN CALL THE ADVENTURIX CUSTOMER SUPPORT LINE IMMEDIATELY, AND AN ADVENTURIX EMPLOYEE WILL VERIFY THE AUTHENTICITY OF THE EMAIL OR TELEPHONE CALL.

REMEMBER:

ADVENTURIX EMPLOYEE AND/OR PROVIDERS DO NOT MAKE UNSOLICITED REQUEST FOR ANY INFORMATION ABOUT YOUR BANK ACCOUNTS, CREDIT CARDS, SOCIAL SECURITY NUMBERS, PASSPORT NUMBERS,
DRIVERS LICENSE, PASSWORDS OF ANY KIND,
AND OTHER VERY PERSONAL INFORMATION ABOUT YOU.

CLICK HERE TO CONTACT CUSTOMER SUPPORT
IF YOU HAVE A SECURITY CONCERN OF ANY KIND

* Please be mindful that these cautions pertain to unsolicited requests that are not directly related to sporting travel that you have already purchased.  You will be required to submit personal, and financial information in order to pay for your purchases.

So now you know: you should be always be aware of, alert for, and use caution to guard against possible "phishing" schemes, and other nefarious acts, and other circuitous attempts to obtain your personal information without your consent, and/or by subterfuge.

Because helping you protect yourself from identity theft is something we take seriously, we may, from time to time, send you emails offering advice on how to avoid falling victim to such scams. The Federal Trade Commission offers excellent information and resources that can assist you in avoiding becoming a victim of phishing, and other scams. We advise that you read and educate yourself on this and other attempts that scammers are using-and continually inventing-to steal from internet users and online shoppers at: 

http://www.ftc.gov

If you have questions or comments about our privacy policy, or have any reservations, or you are unsure about the security of your personal information traveling across the Internet, you may normally contact the Providers directly by telephone (some of our providers only accept email Inquiries).  Simply dial the toll free number on the screen and give the operator the lodge code for the destination that you desire to contact, or contact the Adventurix Customer Support line, and we will be happy to facilitate contact for you.

Please note that when you provide us with your personal information, you acknowledge and accept that Adventurix and the Providers may store this information on servers located any where in the world. 

 

How We Use the Personal Information
 that You Submit to Adventurix and our Providers

To the extent required by law, we may disclose personally identifiable information to government authorities, or to third parties pursuant to a subpoena or other legal process, and we may also use or disclose your information as permitted by law to protect the rights or property of Adventurix, our customers, members, Providers, The Site, or its Users.

Adventurix uses personally identifiable information to generate bona fide sales leads for our Providers and fulfill requests for their, and our, services. Without exception, Adventurix and our Providers require that you to provide a certain personal information (the nature and quantity of such information shall be will be determined by Adventurix, and our Providers) when you establish contact with us, in order to qualify serious inquiries.  This information includes, but is not limited to, your name, your telephone number, a mailing address, and email address.

In addition to processing, confirming and fulfilling the travel or other information, and/or services you request, Adventurix may use your personal information and the data that you provide for administrative, analytical, and investigative purposes such as information systems management, accounting, billing and audits, marketing, miscellaneous verification, customer-relations correspondence, and/or operation of the Adventurix Member and/or Adventurix Advantage Member program.

When you make a purchase from Adventurix, or from one of our Providers we use your information to process your order. We may also use your email address, or your telephone number(s) to send you confirmations that your messages to the Provider(s) have been sent, and/or to conduct marketing surveys, offer you the opportunity to buy travel insurance, and conduct quality control surveys, and to verify and certify and bookings and/or reservations that you have made, taken, or agreed to with Adventurix, our Providers or any other company advertising on, with, or by Adventurix, and/or to verify or confirm the sale of any good or service.

Upon registration with Adventurix, you will receive email updates, invitations, announcements, and/or receive other information, including mail, from Adventurix. At any time, you can request that we remove your name from our mailing list, and we will promptly make every effort to remove your email address from our distribution list.

Adventurix does not sell any customer information or share your email address with third parties except in compliance with this policy. However, we may disclose customer information to companies affiliated, or doing business with with Adventurix, and/or unaffiliated third parties to fulfill the products and services you have requested. We may also disclose this information to third parties, such as groups or employers who have arranged for discounts, or purchased travel or other services on your behalf. Additionally, Adventurix may combine the information we receive from you with information collected from other sources, such as swapping mailing lists with other companies doing business in the same industry, and who sell goods and services that customers who visit our site customarily purchase in connection, or preparation for trips including, but not limited to: hunting and fishing trips, excursions, and tours, and other sporting travel, or sporting goods.  This information could be used to provide offers and/or services specifically tailored to your interests. Additionally, If we sell a business unit to another company and your personal data is used by that business unit then your data may be transferred to the buyer along with the business for them to use in the same way.

Adventurix also uses customer information to identify, develop and market products and services that we believe you will value. From time to time, you may receive offers from companies affiliated with Adventurix, and/or or from carefully selected third party companies with which we have a business relationship. In addition, we may provide information we collect about you to a third party in order to distribute promotions, sweepstakes, marketing surveys, focus groups, interviews, and other business opportunities.

 

The following are key ways that Adventurix uses the information that you provide to us to serve you better:
Adventurix Membership

If you choose to become a registered member of Adventurix, you must provide your name, mailing address and/or email address, telephone number, and other information.  The nature and depth of information that is required for Adventurix membership, or any premium level of Adventurix membership is left solely at the discretion of Adventurix, and is subject to change, without notice, at any time.  Information is collected during the registration process for a number of reasons, but principally for qualifying serious inquiries for our Providers.  The information we obtain is used for, but not limited to, the following purposes: personal identification, to complete reservations for sporting travel, tours, or excursions, to provide a way for us contact you for customer service purposes, if it becomes necessary, and to make improvements and/or modifications to our site. 

Conducting Surveys

Adventurix is continually redoubling our efforts to find better, and more efficient ways of serving our customers, so we occasionally conduct online surveys. Your participation in a Member Survey is entirely optional. If you do choose to participate in a survey, the information is aggregated and summarized in order to make improvements to The Site, and to develop appealing content, options, forums, tips, features, as well as to offer the type of promotions our members desire most.

Sweepstakes and Promotions

Adventurix occasionally sponsors sweepstakes and promotions in order to give our members the opportunity to win great travel and travel related prizes, and prize packages, such as all-inclusive trips, and trips that are deeply discounted, and/or include incidentals that are normally not included in the standard price.  Information collected by us for such activities can include contact information and survey questions. We use contact information to notify members of their winnings.

How You Can Opt Out of Marketing Communications
and Remove Yourself from our Mailing List

If you do not ever want Adventurix to use or share your personal information for the purpose of sending you marketing or promotional materials, including but not limited to offers and specials offered by Adventurix please opt-out by not using, or providing us with any personal information on The Site. Click here to logoff. 

If you determine that any change in our Privacy Policy is unacceptable to you, you may request that we remove your personal information from our database by clicking here. Of course, you may always submit concerns regarding our Privacy Policy or our privacy practices via email by clicking here. Please include in the subject line your intention to be removed from our mailing list.  Please note that your removal from our mailing list, and our answer to your request for removal may not take place right away.  Please to not forget to check your spam (or bulk) folders, our responses are often filtered by your email account, and do not show up in your regular inbox.  You can also be removed from our mailing list by writing us.  Please send your letter in care of:

Adventurix
c/o Privacy Division
P.O. Box 660021
Miami Springs, FL 33266
Attn: Privacy Policy removal.